Correcting Single Pay Interface Error

Overview

A Single Pay Interface Error normally occurs when a Single Payment Voucher has been submitted through an OAKS FIN interface file with incomplete supplier address information (i.e. missing city, invalid state, etc.).

 

This process is used to review and correct vouchers with an Entry Status of "Single Pay Interface Error."

 

 

Steps

 

  1. Click the Find an Existing Value tab.
  2. Enter Business Unit.
  3. Select "Single Payment Voucher" from the Voucher Style dropdown.
  4. Select "Single Pay Interface Error" from the Entry Status dropdown.
  5. Click Search.

 

 

  1. Click the desired voucher.

 

  1. Click the Single Payment Supplier tab.

 

  1. Make necessary corrections.
  2. If necessary, the voucher can be deleted. Reference Deleting Vouchers for more information.
  1. Click Save.
  2. Click the Summary tab.
  3. Confirm the Entry Status is "Postable."