Revised:  10/07/2024

Creating Transfer Worksheets

ReferencesReferences

Overview

This process is used in cases where money was applied to the wrong customer’s account. This could happen if a company has a subsidiary that handles their own accounts and the funds were applied to the wrong entity, or if human error caused the money to be applied to entirely the wrong entity.

The transfer is from customer to customer, not from one billing entity to another. Agencies can only transfer items within their agency; they cannot transfer items to other agencies. After performing a transfer, always verify that both sides of the transaction have posted successfully.

Steps

• https://ohid.ohio.gov/wps/myportal/gov/myohio/ > Financials > NavBar > Menu > Accounts Receivable > Receivables Maintenance > Transfer Worksheet > Transfer Worksheet

1. Click the Add a New Value button.
2. Enter the agency specified Business Unit in the Business Unit field.
3. Click Add.

• The Transfer Selection page displays.

4. Enter the ID of the customer currently associated with the pending item in the Cust ID field.
5. Enter the agency specified Business Unit code in the Business Unit field.
6. Click Save.
7. Click Build to build the transfer workshop.

• The Worksheet 1 tab displays.

8. Enter the agency specified Business Unit code in the Business Unit field.
9. Enter the ID of the customer to whom the item is being transferred in the Customer field.
10. In the Item List section, select the Sel field check box next to the item to be transferred.
11. Click Save.
12. Click the Worksheet Action link.

• The Finalize Worksheet page displays.

13. Select Batch Standard from the Posting Action dropdown list.
14. Click OK.

• The posting action is set.

15. Click Save.

• The worksheet is saved to OAKS FIN.

• Refer to Reviewing and Correcting Posting Errors for instructions on verifying that transactions have posted correctly.