Revised:  02/16/2021

Correcting a Denied Non-PO Voucher

Overview

When a voucher is denied, an email is automatically sent to the Voucher Processor to notify them of the denial. The Voucher Processor must revise the voucher and resubmit it for processing.

When a Non-PO Voucher is denied, the voucher processor must:

1. Make all necessary correction to the voucher.
2. Change the Invoice Number .
3. Save the voucher to reset the voucher Approval Status to "Pending".
4. The Invoice Number should be changed back to the original value.
5. Re-Save the voucher.

The voucher will be re-routed back through Workflow.

To view steps on correcting a denied PO voucher please view Unmatching a Voucher to Delete or Update.